Mobile Ticket Information
Mobile tickets allow customers to purchase and access their tickets through their mobile devices, making the process more convenient and efficient. Customers can easily purchase tickets, receive them instantly, and use them to enter the venue without having to print anything or wait for physical tickets to arrive in the mail.
Downloading Tickets from Email to Apple Devices
For easier and more convenient entry, we highly recommend downloading your mobile tickets to your phone before arriving at the event.
- Step 1: You can also log into your Ticket Star Account and access your tickets.
- Step 2: Confirm adding ticket to your Google wallet. Tap Add to Apple Wallet.
- Step 3: Click Add All located on the top of the screen to get all seats added to your Apple Wallet.
- Step 4: View tickets in your wallet. On day of the event go to your google wallet and present the mobile ticket to the ticket attendant to enter.
Downloading Tickets from Email to Android Devices
For easier and more convenient entry, we highly recommend downloading your mobile tickets to your phone before arriving at the event.
- Step 1: You can also log into your Ticket Star Account and access your tickets.
- Step 2: Tap “Add to Your Wallet” to each of the tickets you purchased. Once added these tickets will be saved to your phone for easy access on the event day.
- Step 3: Confirm adding ticket to your Google wallet. Tap Add in the bottom right corner of your screen.
- Step 4: Open Google Wallet app and select your ticket and have it ready to scan for entry to the event. If you have more than one ticket, let the attendant know and you can swipe through your wallet and have them each scanned.
- Step 5: View tickets in your wallet. On day of the event go to your google wallet and present the mobile ticket to the ticket attendant to enter.
For further information and an FAQ, please visit TicketStar’s Mobile Ticketing page.
