FAQ
How do I download mobile tickets?
You will be emailed a link from TicketStar (ticket.star@pmiwi.com) that will give you access to your your mobile tickets. Although you can download mobile tickets via the email you received, the Resch Center does not have WiFi.
Manage Your Mobile Tickets Guide
So for easier entry, we highly recommend downloading your mobile tickets to your phone before arriving to the event. If you have an iPhone, you can store your tickets in your Apple Wallet. If you’re an Android user, you can save your tickets to your phone through Google Wallet.
If you need to send the tickets you received via email to friends, just forward your email to them with instructions as to which seat ticket to download. Do not print your mobile tickets at home, they will not scan at the entrance. If you want printed tickets you can ask the box office to print them when you arrive. Any questions or concerns, call TicketStar at (920) 494-3401 from 10 a.m. – 2 p.m. M-F.
What is the process for purchasing ADA Accessible seating tickets?
If you or a companion needs to sit in a special needs or ADA accessible area, please be sure to indicate so when purchasing your tickets online, by phone or at the TicketStar Box Office. If you’re buying a ticket to see an event at the Resch Center, please check out the ADA policy.
What is Will Call and where is it located?
If you are planning on picking up your tickets in advance, Will Call is located at the TicketStar Box Office in the Resch Center. The person purchasing the tickets online is the only person permitted to pick up the tickets. Photo identification is required.
What is the camera policy for Gamblers games?
The ability to bring cameras and other recording devices varies per event and per venue. Please call the TicketStar Box Office at (920) 494-3401 one week prior to the event you are attending. If cameras are allowed, most events allow only a small digital camera that can fit into your pocket.
Where is the Lost and Found?
Lost and Found is located in the TicketStar Box Office of the venue you were at. Articles are kept at the office until the end of the event and then are stored for 30 days. To see if your lost item was found, please call (920) 494-3401.
